Privacy Policy

Last updated: August 26, 2025

1. Introduction

Apacendo Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare data intelligence platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Apacendo Health collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • Name & job title
  • Employer name
  • Work address, email, and phone number

We use this information to provide prospects and customers with services.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

We may receive additional information about you from third websites (e.g. LinkedIn).

3. Information Sharing and Disclosure

The personal information Apacendo Health collects is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Compliance with healthcare data security standards (HIPAA, HITECH)

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain communications and data processing

To exercise these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The retention period may vary depending on the type of information and the purpose for which it was collected.

7. Children's Privacy

We do not knowingly attempt to solicit or receive information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at privacy@apacendohealth.com